Shipping Information

Shipping Methods

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

• You'll receive a confirmation email once your order is placed
• You'll receive a shipping confirmation with tracking number once your order ships
• Custom or made-to-order items may require additional processing time

Shipping Locations

We currently ship to all 50 states in the United States and select international locations.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package by:

• Logging into your account and viewing your order history
• Using the tracking link provided in your shipping confirmation email
• Contacting our customer service team for assistance

Delivery Issues

If you experience any issues with your delivery, please contact us immediately:

• Lost Package: Contact us if your package hasn't arrived within the estimated delivery timeframe
• Damaged Package: Please document any damage with photos and contact us within 48 hours
• Wrong Address: Contact us immediately if you entered the wrong shipping address
• Missing Items: Check your package carefully and contact us if items are missing

Special Instructions

• We cannot ship to P.O. boxes for certain large items
• Signature may be required for high-value orders
• Packages cannot be redirected once shipped
• We are not responsible for delays caused by weather or carrier issues