Find answers to common questions
Simply browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or log in to complete your purchase.
Orders can be modified within 1 hour of placement. Please contact our customer service team immediately if you need to make changes.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, JazzCash, and Cash on Delivery (COD) for eligible orders.
Yes! We use industry-standard SSL encryption to protect your payment information. We never store your complete credit card details on our servers.
Standard shipping takes 5-7 business days, express shipping takes 2-3 business days, and next-day delivery is available for orders placed before 2 PM.
Yes! We offer free standard shipping on all orders over $50. Orders under $50 have a $5.99 shipping fee.
Yes, we ship to Canada, UK, Europe, Australia, and New Zealand. International shipping times and costs vary by location.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.
We accept returns within 30 days of delivery for unused items in their original packaging. View full return policy.
Contact our customer service team to initiate a return. We'll provide you with a return shipping address and instructions.
Once we receive your return, we'll inspect it and process your refund within 5-7 business days. Refunds are issued to the original payment method.
Yes! If you need a different size or color, you can return the original item and place a new order for the item you want.
Yes, you'll need to create an account to complete your purchase. This helps us provide better service and allows you to track your orders.
Click on "Login" and then "Forgot your password?" Enter your email address and we'll send you instructions to reset your password.
Yes! We take your privacy seriously and use industry-standard security measures to protect your data. Read our privacy policy.
Log into your account and navigate to your dashboard where you can update your personal information, addresses, and preferences.
Yes! We only sell 100% authentic products from authorized distributors and manufacturers.
Most of our products come with a manufacturer's warranty. Warranty details are provided on each product page.
If an item is out of stock, you can sign up for restock notifications on the product page, or contact us to inquire about availability.
We're an online-only store at this time. However, we offer hassle-free returns if you're not satisfied with your purchase.
If you couldn't find the answer you're looking for, our customer service team is ready to help!